ABOUT ME
MY STORYFor more than two decades, I have developed a deep understanding of the “why” and “how” to providing exceptional customer experiences alongside designing processes to ensure consistency and growth for the future of the business.
While working with pro cycling teams and various other roles within the cycling industry I have learned the importance of effective communication and consistency, opening the doors to understanding the root of user need.
I’ve developed and implemented effective operational procedures, pricing structures, and sales processes both nationally and internationally.
PUBLICATION & TESTIMONIAL
““That’s a Yamaguchi,” explains Hunter Braasch, the shop manager and human Wikipedia about bikes you have never heard of. Hunter has the look of a hip museum curator and describes the frame in important, hushed tones, usually reserved for ancient Japanese swords or men named Jim.”
Urban Cyclist - Winter 2015